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Mon - Friday: 8am - 5pm | 2847 Awaawaloa St. #C






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Monday - Friday | 8 AM - 5 PM

Steering & Suspension Repair

"Neue Auto makes it easy for you to Steer with ease in the right direction" - S.A.

Shaky, Unsteady, Off-Center or Stiff Steering?

  • Hard Turning

  • Uneven Tire Wear

  • Wandering Wheels

  • Shaky, Squeaky, Stiff, swerving lanes, off-center

  • Steering and Suspension responsible for maintaining comfortable riding and driving performance

  • Helps drivers remain in control of their vehicle at all times

  • Suspension converts forward energy created by bumps in the road to vertical energy

Shaky, unsteady, off-center, and stiff steering are all cause for getting a steering system repaired, while excessive bouncing or swaying during bumps and intermittent control while driving and braking are cause for a suspension system inspection. Uneven tire wear is also a potential sign of a suspension problem, though this may also point to alignment issues. Have you hit a pothole recently? Potholes can cause damage to steering and suspension components. Worn suspension components will reduce the stability of the vehicle and the control of the driver. Because suspension system components combine into one working unit, suspension issues that go untreated have the potential to increase the wear on other suspension components, which may result in more extensive repairs down the road. If you experience any of the above symptoms, contact us online or by phone today.


Do I need my Inner & Outer Tie Rod Replaced?

  • Every Steering system uses inner and outer tie rods

  • Tie rods act as the link between your vehicle's steering system and the steering arm

  • Inner and Outer Tie rods connect to the steering arm in order to move the wheels

  • In a rack-and-pinion system, the inner tie rods connect to the steering rack while outer tie rods connect to the steering arms

Difficult, erratic, and unexpected steering are signs that your tie rods—inner, outer, or both—might need to be replaced. One indication that your tie rods may be loose is excessive and uneven tire wear. Vibrations and clunking noises emanating from the front of your vehicle are another sign. Steering that pulls or refuses to return to center are also signals that your inner and outer tie rods should be checked and possibly replaced by a member of our service staff. Wheels out of alignment may be signs of bad inner or outer tie rods. As an outer tie rod fails, the toe changes direction and the steering begins to pull. Clicking or grinding noise under your front wheels are other signs of bad tie rods. If you experience any warning signs of a malfunctioning tie rod, give us a call or contact us online, and allow our service staff to determine if your steering system requires tie rod replacements.


Do I need my Struts Replaced?

  • Bumpy Ride

  • Excessive vehicle bounce after a road bump

  • Excessive nose dive or instability while braking

  • Struts behave as a dampening device that absorbs excessive bounce

  • Strut assembly combines coil springs, spring seats, strut bearings and shock absorbers

  • Steering arm or steering knuckle is also included in some strut designs

  • Struts use a piston to absorb high lateral loads

Worn struts increase braking distance and increase body roll, sway, and bounce rate. The bounce test, wherein you bounce on each corner of your vehicle a few times, is a good way to determine whether or not you need to schedule a strut replacement. If your vehicle bounces and settles, your struts are operating as they should. If your vehicle continues to bounce, you should seek to replace the struts on your suspension system as soon as possible. Other signs that your struts need to be replaced include excessive brake dive, acceleration squat, body roll or sway, and unusual tire wear patterns. Unusual noise from struts may also indicate that the spring seat or strut bearing requires a replacement. If you experience any of the above signs of worn struts, contact us immediately. Having your struts replaced will improve braking, handling, and the overall control-ability of your vehicle.


Do I need my Shocks Replaced?

  • Shock absorber are components that help your tires remain in contact with the surface of the road

  • Dampens the impact of road force

  • Absorbs the rebound of springs and other components

  • Front and rear shocks are designed to adjust to driving conditions, like bumps, potholes, and sudden maneuvers

  • Reduces bounce rate, sway, and brake dive or acceleration squat

Replacing shocks can maximize the performance of your entire suspension system. The components in your suspension system interact and depend on each other. Shock absorbers and brakes work together to help your vehicle stop as soon as possible upon engaging the brake pedal. Worn shocks mean your vehicle is less likely to stop exactly when and where you want. In fact, bad shocks can increase your stopping distance by up to 10 feet. Worn shock absorbers will cause your vehicle to dive when braking. With a set of bad shocks, you may experience problems like bounce, body roll, sway, and other unexpected movements in your suspension system. Healthy shocks improve braking and handling, making your vehicle easier to control. Replacing front and rear shocks as necessary will help promote a safe road for everyone.


Do I need my Ball Joint Replaced?

  • Ball joints are ball-and-socket joints located between the control arm and the steering knuckle

  • Ball joints act as the pivot point between the wheels and the suspension system

  • Designed to allow for movement in two planes at once while providing ease of rotation in those planes

  • Vehicles with shocks have upper and lower ball joints

  • Struts only have lower ball joints

Upper and lower ball joints are designed to fit snugly inside a lubricated casing. If the casing loses lubrication, dries out, or the linkage becomes loose, wheel alignment may be affected. A loose ball joint can also result in suspension noise and uneven tire wear. Because ball joints act as the link between the wheels and other suspension components, a bad joint can conflict with normal steering capabilities. In extreme cases, a worn ball joint that fails may fall out of its casing and cause a collapse of the suspension system. Clunking sounds, poor handling, and unnatural pulling are all signs of bad ball joints. In some cases, ball joints may require replacements. If you plan on avoiding a ball joint failure, be sure to consult your owner’s manual for the maximum allowable wear on your suspension system’s ball joints. Our replacement ball joints will restore full functionality to your suspension system.



Do I need my Sway Bar Link Replaced?

  • Sway bar is a stabilizer bar connecting the wheels on opposite sides of the vehicle

  • Control "body roll" by distributing the weight of your vehicle to both sides of the suspension

  • Sway Bar links are what connects the suspension to the sway bar and transfer the force of motion from the wheels to the axles

  • Sway bar end links pull on the bar to resist body roll while stabilizing the force of motion and the weight of the vehicle

Because sway bar links are responsible for transferring the force of motion from the wheels to the sway bar and to the rest of the suspension system, if a sway bar end link is damaged, the control-ability of your vehicle and the safety of your passengers are at risk. While some sway bar links have bushing that can be replaced, other sway bar links require replacements upon wearing out. Warning signs of a broken or bad sway bar link include clunks and squeaks. Over-steering or excessive lean through turns are also symptoms of worn sway bar links, but they can also be signs of larger problems with your vehicle’s suspension system. Do not let symptoms of bad sway bar links or other suspension components go untreated. Little problems with suspension systems have the tendency to turn into larger problems and more expensive repairs if not repaired or replaced. If you experience any of the above symptoms, allow our service staff to determine if a sway bar link replacement is right for you.

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