“it’s vital that a buyer have as much information as possible in order to make an intelligent, informed decision.”
- Donald Osborne
What is a Pre-Owned Inspection?
Seat belts and restraints
Belts and hoses
Shocks and struts
Drive axle, transmission, and engine
Windshield washer fluid
Power steering fluid
Every pre-owned inspection starts with a visual once-over of the car, but that’s not where we end. Our professional inspection on any car, especially collectable vehicles should take two to three hours. Maybe more.
Everything will be checked out, from the function of its lights and gauges, to alignment of its body panels. It sounds rudimentary, but the inspection includes a checking of the oil and other fluids. Are they fresh? Is there evidence of recent maintenance? How old are the tires? They may look new, but we still are responsible to check their manufactured dates. If you’re planning to drive this car they may need replacement.
All PPIs also include a thorough inspection of the chassis, suspension and underside. We always have the car put on a lift to look for leaks, worn out parts, and makeshift repairs. Often looking up at a car will reveal secrets you wouldn’t notice from your normal sight lines. Neue Auto has the best vehicle inspectors to sniff out rust or evidence of rust repair. We also use a magnet, which won’t stick to body filler.
And, of course, for any PPI we conduct a thorough test drive. And we mean a thorough test drive, not just around the block. The drive includes some hard stops to check the brakes and some high-speed driving on a highway to cycle the suspension, as well as some slow city driving to test the vehicle’s cooling system. We don't abuse the car, but we run it hard through the gears. Does the engine rev cleanly? Does it feel as powerful as it should? How does the transmission shift? Can you hear an exhaust leak?
Every aspect of the vehicle is looked at, including its paperwork. Our Neue Auto inspector will review all of the car’s documentation. And if the seller is claiming it’s a numbers matching example, we don’t just take their word for it. We Check.
After we have thoroughly inspected the vehicle, you will be handed a full multi-page report with detailed information of the car from bumper to bumper, from its top to its tires.
"MAHALO NEUE AUTO"
A word from our customers.
Darth Terolykus - Google
Best mechanic on the island they treat you like you're family
Jonathan M. - Yelp
I bought a used car and after driving it for a week the check engine light came on. Nick checked it out and found 3 leaks that would require a new catalytic converter . He knew it was out of the price range we wanted to pay for the age and worth of the car. He found a more cost effective solution for us and fixed it in a timely manner. I would highly recommend this friendly and honest shop. They also give a 10% discount for military.
Amara C. - Google
They went above and beyond to provide peace of mind and great customer service. They we're so genuine with everything they do. If you're looking for a sign as far as trust worthy mechanics these guys are it!
Mero C. - Yelp
Repeat customer and I will go back based on their customer service and quality of work. Very professional group of young business owners that will treat you with honesty and integrity.